michael hammer reengineering the corporation pdf

People within the organization become empowered as opposed to being controlled. Job descriptions expand and become multi-dimensional - people perform a broader range of tasks. Business processes are simplified rather than being made more complex. Reengineering initiatives typically lead to a business organization with these characteristics: 1. Section 2 - The Characteristics of a Reengineered Corporation. Reengineering Fundamental rethink of business processesĭramatic & sustainable improvements in performance In practice, reengineering means to start over with a clean sheet of paper and rebuild the business better. Reengineering is defined as the fundamental rethink and radical redesign of business processes to generate dramatic improvements in critical performance measures - such as cost, quality, service and speed. As such, reengineering underpins every attempt to seize and maintain a true competitive advantage. Reengineering is the opportunity to develop the rules by which business in the future will be conducted rather than being forced to operate by the rules imposed by someone else. Reengineering is the process by which the organization that exists today is retired and the optimal version of the new organization is constructed. A clean sheet of paper is taken and, given what is currently known about customers and their preferences, a new organization is developed which will optimize the process of creating satisfied customers. To achieve reengineering success, a fresh perspective and approach is required. MAIN IDEA Reengineering means to disregard all the assumptions and traditions of the way business has always been done, and instead develop a new, process-centered business organization that achieves a quantum leap forward in performance. Subscriptions are available on a monthly or yearly basis. By investing less than one hour per week in these summaries, subscribers gain a working knowledge of the top business titles.

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SUMMARIES.COM is a concentrated business information service. JAMES CHAMPY is Chairman of CSC Index, the management consulting firm based in Cambridge, Massachusetts which pioneered the development, practice and implementation of business reengineering initiatives. Hammer was named by BusinessWeek as one of the four pre-eminent management gurus of the 1990s.

He first proposed the concept in a Harvard Business Review article entitled ‘‘Reengineering Work: Don’t Automate, Obliterate’’. REENGINEERING THE CORPORATION A Manifesto For Business Revolution MICHAEL HAMMER & JAMES CHAMPY MICHAEL HAMMER is the originator of the business reengineering concept.

Michael hammer reengineering the corporation pdf